It is in the name already; Microsoft Teams is all about working in teams. This application makes teamwork easier and more fun. Microsoft Teams offers the possibility to create Teams and centralise all communication and files of a team. It is also possible to integrate third-party apps such as Trello. In practice, we see that Teams are mainly created for organisational teams and cross-functional project teams. Particularly in the case of virtual teams or collaboration between different departments, the capabilities of Teams ensure more efficient and better collaboration and a reduction in internal e-mail traffic.
There are also functionalities built into Microsoft Teams such as a diary, chatting and audio and video conferencing. It is even possible to call via Microsoft Teams. However, we see that calling via Microsoft Teams currently offers fewer possibilities than traditional IP telephony solutions. We expect Microsoft to add more and more functionalities to Teams so that you can really use Teams as a digital hub. On top of that, there is a mobile app available from Microsoft Teams that gives you access from a variety of devices.
Microsoft Teams has made considerable progress recently and has even more users now than its competitor Slack. What distinguishes Microsoft Teams from Slack is that Teams is part of Office 365 and therefore seamlessly integrates with it. Almost every Office 365 business license includes Teams.
It is good to know that if you are planning to use Microsoft Teams, the implementation challenge does not lie in the technical activation of the application, but in changing the behaviour of employees. Working with Teams requires a change in the way you work, which is the biggest pitfall. Besides, it is essential to consider governance issues such as whether everyone is allowed to create a team within the organisation and whether Teams can be used for communication with external organisations. We are happy to help you with this process, so if you are interested or have any questions, please contact us.