The Net Promoter Score (NPS) is a useful tool for measuring customer satisfaction. But what does this actually mean? Well, it measures how likely a customer is to recommend a company to others, giving an overall picture of customer loyalty.... Read more
Last year, Microsoft launched the New Commerce Experience (NCE). We then proposed to take 80% of the Microsoft 365 licenses on an annual basis and 20% on a monthly basis. See: https://ndi.nl/en/nce/. At that time, annual licenses could be purchased... Read more
Are you a Microsoft 365 cloud user and have you chosen Multi-Factor Authentication (MFA) to access your corporate data? Additional security with multiple authentication is a smart choice. There are some upcoming changes regarding MFA you need to consider. To... Read more
I've written before about being a big supporter of working paperless and therefore with a tablet. Almost the only time I printed was when an autograph was needed. If I had to sign myself, it was not that bad: print,... Read more